Counter-Strike 1.6 - DONATION - F.A.Q Q) Can I pay for unban? A) Yes, we accept donations for unban, you can donate here. Q) Could you remove my VIP/SuperVIP status? A) If you want to get your VIP or SuperVIP status removed, send an email to: [email protected] Example: Please remove VIP/SuperVIP status, in-game nickname: pavelNICKNAME Q) My country is not listed in SMS Payment donations. Can you add my country? A) We have listed all available countries from paysera.com Q) Can you add ALIPAY payment method? A) We can't. Most popular payment methods are already added - PayPal, Webmoney, Moneybookers, Bitcoin etc. Q) How much time does it take to activate my ADMIN/VIP/SuperVIP? A) ~12hours Q) I donated by SMS (Paysera.com) but I didn't receive my service! A) Make sure that you sent all messages from given required table. Q) I want to buy VIP/SuperVIP/ADMIN privileges. What are the features between VIP/SuperVIP/ADMIN? A) All of the features and diferences are written here: http://reg.ugc.lt/index.php/privileges/ Q) Do you accept steam items? A) Yes VIP 90days - 2 Keys. SuperVIP 90days - 3 Keys. Admin 90Days - 6 Keys. ZP Ammo 70 000 - 6 Keys. Trade Offer URL: https://steamcommunity.com/tradeoffer/new/?partner=74072482&token=r55aW6rV Q) I ordered service in your servers and I didn't received it! A) We always ensure our users gets what they buy. If you bought something and you didn't receive it right away, send an email to: [email protected] with form written below: Describe what you ordered; If you ordered with SMS, write your number down to us; Wait 24hours. Example: SMS Paypal Bank transfer ........................................................ Team Fortress 2 - DONATION - F.A.Q Counter-Strike: Global Offensive - DONATION - F.A.Q Q) Do you sell admin? A) No, we don't. Q) Do you accept steam items? A) Yes - https://ugc-gaming.net/donate/main/ Q) Can I donate before my VIP time expires? A) Yes. Extra days will be added correctly. Q) I am banned. Can I donate for unban? A) No, we do not accept donations for unban. Q) Server is full i can't connect to server, what can I do? A) Check this thread for more help: http://ugc-gaming.net/index.php?threads/tf2-csgo-slot.231/ Q) I ordered service in your servers and I didn't received it! A) We always ensure our users gets what they buy. If you bought something and you didn't receive it right away, send an email to: [email protected] with form written below: Payment date; Paypal email; Steamrep.com Block info; Q) I got banned while having VIP. Why did I get banned? A) For TF2 you might of gotten banned for abusing your permissions that you got after being told by an admin to stop. Please wait out your ban time which you can find on here https://ugc-gaming.net/sourcebans/index.php?p=home, Please DO NOT complain on the UGC discord or UGC forms as that can only lengthen your ban time, and in come cases to permanent. Q) I got banned while having VIP. Can I get a refund? A) No, You have gotten banned for abuse with your VIP, Its only your fault for your actions, not the Admin that banned you.