Discussion in 'Donations' started by John, Sep 19, 2017.

Frequently Asked Questions

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  1. John

    John Administrator Staff Member Administrator Moderator Donator

    Joined:
    Aug 4, 2017
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    Counter-Strike 1.6

    Q) Can I pay for unban?
    A) Yes, we accept donations for unban, you can donate here.

    Q) Could you remove my VIP/SuperVIP status?
    A) If you want to get your VIP or SuperVIP status removed, send an email to: [email protected]
    Example: Please remove VIP/SuperVIP status, in-game nickname: pavelNICKNAME

    Q) My country is not listed in SMS Payment donations. Can you add my country?
    A) We have listed all available countries from paysera.com

    Q) Can you add ALIPAY payment method?
    A) We can't. Most popular payment methods are already added - PayPal, Webmoney, Moneybookers etc.

    Q) How much time does it take to activate my ADMIN/VIP/SuperVIP?

    A) ~12hours

    Q) I donated by SMS (Paysera.com) but I didn't receive my service!

    A) Make sure that you sent all messages from given required table.

    Q) I want to buy VIP/SuperVIP/ADMIN privileges. What are the features between VIP/SuperVIP/ADMIN?
    A) All of the features and diferences are written here:

    Q) I ordered service in your servers and I didn't received it!
    A) We always ensure our users gets what they buy. If you bought something and you didn't receive it right away, send an email to: [email protected] with form written below:
    • Pin your payment recipe;
    • Describe what you ordered;
    • If you ordered with SMS, write your number down to us;
    • Wait 24hours.
    Example:
    SMS:

    Nick: John
    Payment date: 2017.12.11
    Number: +37069999911
    Service: VIP 3 Months
    .....
    Paypal:
    Nick: John
    Payment date: 2017.12.11
    Paypal email: [email protected]
    Service: ADMIN 3 Months
    ........................................................
    Team Fortress 2
    Counter-Strike: Global Offensive


    Q) Do you sell admin?

    A) No, we don't.

    Q) Can I donate before my VIP time expires?
    A) Yes. Extra days will be added correctly.

    Q) I am banned. Can I donate for unban?
    A) No, we do not accept donations for unban.

    Q) Server is full i can't connect to server, what can I do?
    A) Check this thread for more help: http://ugc-gaming.net/index.php?threads/tf2-csgo-slot.231/

    Q) I ordered service in your servers and I didn't received it!
    A) We always ensure our users gets what they buy. If you bought something and you didn't receive it right away, send an email to: [email protected] with form written below:
     
    Last edited: Sep 21, 2017

Important Links

» Counter-Strike

F.A.Q

» Team Fortress 2

F.A.Q

1# FAQ (DONATION)
2# Nick Registration
3# Important link
4# Important link
5# Important link